Help Center
Frequently Asked Questions
How do I book a guide?
Browse our guides, select one that matches your needs, choose your date and number of people, then confirm your booking. You'll receive a confirmation email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) and PayPal.
How do I become a guide?
Click on "Become a Guide" in the navigation menu, fill out the application form with your details, and submit. Our team will review your application within 48 hours.
Can I change my booking date?
Yes, you can modify your booking up to 24 hours before the scheduled date. Contact us or your guide directly.
What if I need to cancel?
Please refer to our Cancellation Policy for detailed information.
How are guides verified?
All guides go through a verification process including background checks, credential verification, and reviews. Verified guides have a blue checkmark badge.
Still Need Help?
Our support team is here to help you 24/7.